Shipping Policy

Logistics Range

The range reaches the United States of America (including Alaska, Hawaii and APO, EPO, DPO address), Canada, Australia, the EU, and many other countries around the world.

Process & Shipping Time

Process Time: within 24 hours(1 Working day);

Shipping Time: Within 48 Hours (2 Working days).order will be shipped after the process.

Shipping Fee

Free Shipping Conditions Shipping Fee
Less than 3 Pairs $9.99
3 Pairs or more Free Shipping

Shipping Method:

Lens-poem offers common standard shipping.

Shipment Schedule

*If due to force majeure factors or relevant national policies, processing time might be delayed by 2-3 Working days. Delivery might be delayed within 10-20 days.

Countries Delivery Time (Working Days)
United States, Spain, Norway, Singapore, Sweden, Austria, Japan, Belgium, Ireland, Turkey, Portugal, Luxembourg, Thailand, New Zealand, United States Minor Outlying Islands, Switzerland, Denmark, Canada 7-15 Days
Germany, United Kingdom, Australia, France, Netherlands 5-10 Days
Russia, Indonesia, Finland, Hungary, Poland, Ukraine 10-20 Days
Italy, Israel, Greece, Malaysia, South Korea 12-20 Days
Mexico, Kazakhstan, Chile, Brazil 15-20 Days

Please Note: Once shipped, you will receive a Shipping Notification email with an order tracking number. The delivery time of the order depends on the logistics you choose and the country you are in about 3-20 days.

Shipping warehouse delivery time

The delivery time of the Hong Kong warehouse is generally about 7-15 days

The shipping time is up to multiple factors, like the destination country, customs, weather, and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Track the package

Generally, after the order is shipped, your order mailbox will receive a system delivery notification email. There is a package number in the mail, you can copy the number to check on the international logistics website or enter the query on the tracking page. If you haven't received it, please check your blocked mail or trash can first.

if you have any problems, please contact us by Email: